One integrated, real-time solution to rule them all
The modern business environment demands a comprehensive suite of communication tools, including phone, email, instant messaging, voicemail, presence information, social media, conferencing and more.
By integrating these tools into a unified solution, you’ll spend less time trying to connect and more time communicating. Unified communications is a flexible, affordable and real-time communications solution that can be implemented on any network or device. It offers a single, user-friendly, web-based interface for all communication and collaboration tools, so staff can enjoy the same experience no matter where they are or what device they’re using.
Our unified communications solution can be powered on-site or in the cloud, to give you the freedom to scale at your own pace. You can combine your unified communications with our hosted PBX solutions, which gives you access to our world-class Australian data centres and helps you eliminate the costs of purchasing and upgrading expensive infrastructure.
If you’re ready to discover the power of unified communications, get in touch with our consultants who will design a solution that lets everyone in your organisation connect anywhere, anytime, on any device. It’s a smarter way to work.
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Unified presence gives everyone in your organisation a real-time view of who’s available and the best way to communicate with them, whether they’re in the office or on the road. It’s a vital tool for increasing the productivity and mobility of your staff and helps them make better business decisions, such as addressing a customer enquiry in a timely manner by quickly locating the most appropriate expert available.
Our unified presence tools are simple to manage and deploy, with seamless integration to your calendar information, desktop tools and mobile devices. You can manually set your availability and preferred communication methods, or take advantage of automatic tools that adjusts your presence based on your keyboard actions, phone use, device connectivity and communication trends. It’s a rich, real-time collaborative environment that enhances staff communication and delivers better business outcomes.
Call control uses unified presence information to direct and receive calls to the most appropriate device, no matter where the call is made. It allows you to communicate and collaborate with colleagues, customers and partners effortlessly, with a suite of services that are delivered through your hosted PBX platform and IP telephony network. We’ll work closely with your team to configure a call control infrastructure that lets you easily manage call waiting, call forwarding, automatic callback, video conferencing and other productivity tools in real-time, from one screen.
Aurilo’s unified messaging solutions provide sophisticated yet user-friendly call handling features, such as auto attendant and message management of voicemail, fax and email. By simplifying your messaging system, you can help staff respond to customers faster and boost productivity. All voicemail accounts are managed through a single interface on a single system, giving you both flexibility and control.
Skype for Business
With Skype for Business (formerly Microsoft Lync), staff can make and receive calls, hold and broadcast online meetings, store files and connect with other Skype for Business users via instant message and video calls, all via one easy-to-use platform.
Our solutions will integrate voice communications into your existing Skype for Business platform, so you can give staff all the business communication tools they need, in the familiar office environment they use every day.